Privacy Statement

JCTLLS holds the utmost regard for your business relationship and places a premium on the importance of respecting and safeguarding your privacy and personal data. The University of Lahore, 1 KM, Defence Road, Off Raiwind Road, Bhopatian Chowk, Lahore, serves as the data controller for the purposes of Data Protection, and effective as of 14/November/2023, the General Data Protection Regulation (GDPR) designates UOL Publications Pakistan as a data controller.

Your Rights

Under data protection laws, you are endowed with a spectrum of rights aimed at protecting your personal information from misuse by companies. This document outlines your rights and provides guidance on how to exercise them concerning JCTLLS's processing of your personal data.

How We Collect Your Personal Information

Information You Provide to Us

You may furnish us with information during various interactions, including:

  • Utilizing our websites, which encompasses data submitted when registering for our websites, products, or services, subscribing to a service, searching on our website, placing an order, participating in discussion groups, requesting a complimentary book copy, applying for a job, reporting website issues, or seeking content or information from us.
  • Corresponding with us via mail, telephone, email, or other means.

Information We Collect About You

On certain occasions, we may process specific personal information about you that you have not directly provided to us. In such instances, where we gather publicly available information, such as your contact details, research interests, courses taught, and employer organization, we will promptly inform you about the use of your data and your entitlement to object and unsubscribe from our communications.


When you access our websites, technical data is automatically collected from your device. We employ cookies, as elaborated in our global cookies policy, accessible here. These are small text files stored on your computer, enhancing your website experience.

How We Utilize Your Information

Information about you is employed in the following ways:

  • Fulfilling obligations arising from agreements with you and delivering the data, goods, and services you request (as necessary for the execution of these agreements).
  • Notifying you of any service modifications essential for contractual fulfillment or in the pursuit of our legal interests.
  • Granting you optional access to restricted areas of our websites (contingent on your consent for the requisite processing of personal information).
  • Overseeing internal operations and our websites, encompassing testing, data analysis, issue resolution, research, statistical analysis, and survey purposes.
  • Enhancing our websites to ensure optimal information presentation on your computer or other device.

Marketing Preferences

If you wish to update your contact information or modify your marketing preferences, please consider the following options:

  • Adjust your mailing preferences within your profile by visiting the "My Account" section.
  • Send an email to, clearly specifying your updated preferences.
  • Send postal correspondence to the following address: Marketing Services, UOL Publications Pakistan, 1 KM, Defence Road, Lahore, Pakistan.
  • To unsubscribe from marketing emails from UOL-DELL-JCTLLS, you can do so through this link.
  • Please note that even if you change your marketing preferences, you may still receive communications from UOL-DELL-JCTLLS related to other essential business activities or transactions.

Sharing Information with Third Parties

We may disclose your personal information to entities within the UOL-DELL-JCTLLS network for the purposes delineated in this policy, contingent upon the processing bases mentioned previously. These affiliated entities encompass:

  • UOL-DELL Publications, Ltd, situated in [location], for the purpose of global business management.
  • UOL-DELL Publications in Pakistan, serving global business management objectives and providing publishing support services, including invoice processing and customer support functions.

UOL-DELL Publishing may also share your personal information with our business partners who offer services to us, such as:

  • A platform for a UOL web-based product.
  • Providers of web analytics services.
  • To fulfill an order placed with us, deliver a product, or execute a contract in which we are engaged.

Data Retention Duration

We retain your personal information for the duration required to complete any transaction with you. While there may be exceptions, such as situations where legal mandates necessitate the extended retention of information or instances where we securely archive limited personal data for reference purposes, we typically maintain your information for seven (7) years following your most recent recorded interaction with UOL-DELL.