Investigating the Impact of Workplace Loneliness on Creative Performance in the Banking Sector: The Role of Perceived Organizational Support as a Moderator

Abstract

This study investigates the impact of workplace loneliness on the creative performance of banking employees, with a focus on the moderating role of perceived organizational support. The study employs a quantitative research design, collecting data through surveys administered to a sample of banking employees. The analysis of the collected data reveals a significant negative correlation between workplace loneliness and creative performance, indicating that higher levels of workplace loneliness are associated with lower levels of creative performance among banking employees. Furthermore, perceived organizational support is found to moderate this relationship, with higher levels of perceived organizational support buffering the negative effects of workplace loneliness on creative performance. Findings indicate a negative correlation between workplace loneliness and creative performance, moderated by perceived organizational support. Implications for organizations and suggestions for future research are discussed.